RETURNS AND EXCHANGES OF PURCHASED ITEMS. YOU MAY RETURN ANY PRODUCT (EXCLUDING MTM ORDERS) ORDERED ON THE SIP AND SCENT WEBSITE FOR EXCHANGE OR REFUND WITHIN THREE (3) CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING (INCLUDING, IF POSSIBLE, THE ORIGINAL DELIVERY BOX). THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. SIP AND SCENT WILL DETERMINE IN ITS SOLE DISCRETION WHETHER THE PRODUCTS ARE IN ORIGINAL CONDITION WHEN RETURNED. IF SIP AND SCENT DETERMINES THAT THE PRODUCTS ARE NOT IN ORIGINAL CONDITION THEY WILL BE RETURNED TO YOU. PLEASE ALLOW UP TO TEN (10) DAYS FOR THE PROCESSING OF YOUR RETURN.